A tale of two pubs in need of a website – Part 2: The Harbour Inn Arley

The second of the two pubs in need of a website was the Harbour in Arley.

The harbour has an old-fashioned appeal and I wanted to reflect that in the design

This beautiful pub is situated up the river from the Ship and was a slightly more straightforward job as it is not an inn (despite the name). As the second of the two pubs in need of a website I decided to do this immediately after the ship as it was slightly more straghtforward.

pubs in need of a website

I decided to go for a more layered, old-fashioned look for the site, with rich graphic elements underpinning the backgrounds on the home page.

pubs in need of a website

As with the Ship I was able to leverage the good will of their clientele by using quotes in the page headers.

Thaze Racing – Social Media templates and a break from habit

Thaze Competition are a Motor Sports team operating out of Detroit - who in their own words - are taking a fresh and irreverent approach to high octane racing.

A suite of social media templates for an American motorsport team

They are currently running their gorgeous olive and gold Mercedes AMG in the IMSA Michelin Pilot Challenge series. For Thaze Racing Social Media templates were just another piece of their marketing puzzle, albeit a significant one.

Thaze are the third motor sports company I have worked with in the last 12 months. All three commissions came via 9 Sixty Two Media, a marketing company operating in The USA and Europe.

The client required a number of different social media templates in different sizes Portrait (1080 x 1920 pixels), Square (2025x2025 pixels), and Landscape (1920 x 1080 pixels).

Thaze Racing - Social Media templates

The sizes above would cover social media assets for Instagram, Twitter and Facebook.

The templates would be produced as layered files in Photoshop and cover:

  • Quotes
  • Race schedules
  • Qualifying results
  • Race results

Although the scope of the document was the same as the previous two jobs, the design approach was somewhat different.

Thaze Racing - Social Media templates

The creative brief for all Thaze Racing Social Media templates included the usual caveats about keeping to the Corporate branding and creating assets that would be distinctive looking, sympathetic to the brand, appropriate to the audience, and of course, legible.

However, the agency wanted to move away from their signature design style, which they felt had been overused in recent projects. The agency favours a chaotic, multi-layered design style, with a emphasis on shadows, patterns, layers and transparent overlays.

Thaze Racing - Social Media templates

The obvious solution was to use a flattened design, inspired by the car livery itself. My idea was to split the assets into two simple and discreet areas for images and text. The border between these lines was a thick curving line to represent a race track.

The only nod to the agency's previous design work and trademark style was a faded watermark of the Thaze logo lying behind the text.

Football, water carriers and why you should never, ever employ a Rock Star

Some football fixtures are just special. In September 1996 Manchester United went up against Juventus in the group stages of the Champions League, the kind of fixture that even neutral fans would mark in their calendar. It also saw United's superstar Eric Cantona going up against his countryman Didier Deschamps. The battles on the pitch went the way of the Italians with Juventus winning home and away, but in the war of words between the French players, there was only ever going to be one winner.

Cantona disdainfully flicked away his rival by damning him with the faintest of praise. "He gets by because he gives 100%, but he will never be more than a water carrier".

Dechamps had no choice but to agree. “A water carrier? Yes, that’s exactly what I am. Great teams are not just created by the architect but also by bricklayers and hod carriers.”

Cantona, of course, would end up being so much more than your average footballer. He was half renaissance man and half savage. He was equally fond of philosophy, art, and kicking mouthy Crystal Palace supporters. Deschamps went on being a water carrier - tackling and passing his way to a bucketload of titles, and eventually leading his country to win the World and European Cups. It should come as no surprise that of the two, he was by far the more successful footballer.

Talent with the wrong attitude can be a real problem for management

Cantona was a player whose talent and ego, combined with the indulgence of others, produced something that was part angel and part demon. He was probably the first real rock star that the Premiership and satellite TV ever produced. Like many before him, he fundamentally misunderstood the importance of his role. This is not to say that he wasn't a genius. Earlier that year he and Peter Schmeichel had combined their talents to achieve five 1-0 premiership victories in two months, which ultimately led to United overhauling Newcastle on the way to winning the title.

Being what he was, he inevitably misunderstood both the difficulty and the importance of being a so-called water carrier.

Deschamps is hardly unique in being dismissed in this fashion. Claude Makélélé was a pivotal part of Real Madrid's success in the three years he spent at the Bernabéu. But when he requested that he be paid a similar amount to Real's galacticos - Zidane, Figo, Raúl, and Ronaldo - the management derided both his importance and his abilities and shipped him off to Chelsea. What followed was instructive to say the least. Makélélé became a pivotal part of the West London club's rise to the top of the European game. For their part, Madrid spent millions trying to replace him. It didn't go well.

Rock star developers

In the software industry everyone always seems to be looking for rock stars. You see it in far too many job advertisements. It often gets lost in the array of idiotic adjectives that seem to attach themselves to tech job descriptions: gurus, ninjas, evangelists, etc...

The rock star is the worst of them. They myth goes that the rock star is talented to a supernatural degree. He or she will produce more and better code than a dozen mere mortals. Ordinary developers create complex solutions to simple problems; great developers create simple solutions to complex problems. Rock star coders supposedly go beyond that and just make your problems disappear. It's a myth, and a problematic one.

Obviously we are not talking about real rock stars. These rock stars don't sell records or play stadiums. They don't trash hotel rooms, or drive their gold-plated Rolls Royces into Les Paul shaped swimming pools. But they have the attitude, the ego, and the monstrous self-entitlement, and that is the problem.

Rock stars don't make your team better. On the contrary, they will inevitably make your team worse. This is because they don't understand the value of water carriers.

The problem with clichés

The real problem with clichés is that they are true, so true that they become dull and trivial, and it's a cliché that it takes a team to win. Rock stars often don't get that. In their world the rest of team are either there to make them look good, or else they are just along for the ride. I should know, because I used to be one.

I entered the graphic design industry in 1987, a time when Apple Macintoshes were wreaking havoc on the industry while transforming it into something entirely new. Those like myself, who excelled with both software and hardware found themselves in huge demand. We became as much prized for our IT skills as for our design or artwork chops.

This brave new world brought prestige clients, management roles, and consultancy work. But for me, it also nurtured an ego that eventually spun out of control.

When I started out I was determined to be the best I could be. After a few years I ended up being more concerned with making sure everyone knew how good I was. Your ego is a trap. It makes you blind to your mistakes, a pain to your colleagues, and a nightmare to manage.

The worst thing was that my unprofessional behaviour was often encouraged by many of those around me, because there is a horrible tendency for people in all industries to indulge talent.

What eventually cured me of this nonsense was starting my own company. Management and fellow workers might indulge your ego, but your clients will not. They simply walk away when confronted with unprofessional behaviour.

The other side of this coin is that when you start your own company you end up having to do all of the mundane things that you simply took for granted before. Ordering supplies, chasing invoices, book-keeping, etc..

In other words, you start carrying water.

You cannot replace talent

So managers will always have this dilemma. There is no replacement for talent. There are no substitutes for skills, intelligence and experience. But talent can bring baggage, and every manager eventually has to weigh up someone's ability against their more negative attributes.

Rock star employees are assets and liabilities at the same time. However, the downsides are enormous if they are not managed properly, while their attitude makes them singularly difficult to manage.

They will upset your other staff. Moreover, they will not recognise or admit to their own mistakes. Worst of all, they can undermine you in ways you never dreamed possible.

So why hire them at all? The answer to that is simple. Don't.

Talent and ego do not go hand in hand. The Dunning-Kruger effect is ample proof of that. Yes, there are amazing developers out there with egos to match. But the reverse is also true. There are plenty of people who are brilliant at their job but don't feel the need to shove it in everyone else's face.

Which brings us back to Eric Cantona. A player who ultimately failed at the highest level because he never understood that for a team to win, the artist needs the water carrier just as much as the water carrier needs him.

Your Brand Agency logo – A power symbol, a chain, and the letter B

Creating a logo for a marketing consultancy specialising in new technology.

When three separate ideas come together to make a logo

Your Brand Agency was the brainchild of a Netherlands born business person currently living and working in the UK.

His business idea was simple. Finding markets for emerging technological products and vice-versa. Countries all over the world are getting involved in the current technological revolution. The idea was to find the best and most innovative products, no matter where the were from, and integrate them into the current global marketplace. His surname began with the letter B and gave me a place to start.

The idea for the logo came from another failed idea. I was playing around with a symbol which was based on the letter B mirrored with itself. As I doodled this I began to notice a connection with the universal power symbol (itself a graphic representation of the numbers 1 and 0).

This led me to think that the symbol itself looks a couple of links in a chain. Eventually I came up with the idea of a very short chain made up of over overlaid power symbols which would also represent the letter B.

Sacred spaces and a conversation with my father about opera

The word "sacred" tends to invoke ideas of gods, religion or spirituality. However, there is another meaning - grown through common usage - which means "too important to be diluted or interfered with".

When was the last time you listened to music while doing nothing else?

Sacred spaces are just that, sacred. In modern western society this is a concept that we often work around or just ignore. We tend to multi-task more than we realise. As a result, certain experiences become secondary, and their value gradually gets worn away.

Music is the perfect example of this. Like a lot of people, I tend to treat music as a secondary experience. I don't listen to music. It's rather that I tend to listen to music while...

While I am commuting; while I am cooking; while I am reading or writing; while I am tidying the house.

What I almost never do is put aside everything else and just listen to some music. This is hardly surprising. Most of us are used to the fact that we are time poor. The idea that you might just be doing just one thing at any given time is almost ridiculous.

Creating a sacred space

Carving out a sacred space requires dealing with physical, temporal and even conceptual issues. You need to carve out an isolated space, and the time to listen. More importantly, you must start with a clean mental slate where no-one is interrupting to you, least of all yourself. This is easier said than done.

The Doka Listening Bar in Amsterdam

A defining trait of Westerners in the 21st century is the how we face constant distraction on a daily basis. As with many cultural trends, there is often a backlash. The Japanese created the first listening bars shortly after World War 2. They were imported to Europe and have become increasingly popular there in recent years. These bars don't just focus on creating an undiluted space. They also insist on installing the best sound systems to take full advantage of it.

He may not realise it, but my father is also part of this trend. For several years, up until the pandemic, a group of like-minded friends gathered to listen to various arias. They were especially drawn to the Bel Canto tradition. These sessions are free of charge, apart from a small donation to cover the cost of hiring the venue. The format consists of a selection of arias. My father chooses them carefully with his listeners in mind. In his own words, he doesn't want to challenge the audience with a full opera.

I sat down with him to discuss this – over zoom of course – and he told me that Bel Canto was originally the title for the operatic evenings.

"I used the phrase Bel Canto because what it means is beautiful singing, and its called a Bel Canto concert. That's how it started off but I don't need to title it any more because the patrons know what its about."

An operatic youth

He told me of cultivating his interest in Opera while listening to the radio at a young age.

"Years ago on the radio there was man from Clonmel, Tipperary on the radio called Tommy O'Brien who hosted a weekly programme on RTE. His great love was Opera and he had a house full floor to ceiling with records , particularly of operatic singers and complete operas. He travelled every week up to Dublin with a suitcase full of his own records which he brought to the studio. He was an absolute expert, and a genius, and he was unique."

My father then gave an impersonation of the man and his idiosyncratic style...

"I first heard John McCormack in the Royal Opera House Covent Garden playing the Tenor Role in Gianni Schicchi."

"Tommy O'Brien went on for years, and as a matter of fact he had a good tenor voice himself. He played nothing but operatic arias and short excerpts."

The Royal Opera House, Convent Garden

"My plan was never to play the hackneyed arias liked Nessun Dorma, The Flower Aria, or Your Tiny Hand is Frozen. I looked for the ones that were lesser known and then I discovered the Bel Canto composers: Gioachino Rossini, Vincenzo Bellini, and Gaetano Donazetti."

"Bellini was born about 1805 and he died at the age of 35 having composed a dozen of the most beautiful operas you ever heard."

In the last few years my father has continued his search for arias. The British company Opera Rara have helped out immeasurably. They specialise in lost or hard to find operatic works. They re-record the principle arias of various operas, using some of the world's best contemporary artists.

A musical movement?

I asked my father if he thought of himself as part of a movement?

"I have been told that I was carrying on a tradition although I never thought that myself. All of the regulars are my friends. Some old, some new. We book the musical evening and they simply all turn up and they are all familiar with the routine."

"Each piece has four headings, the aria, the singer, the opera and the composer. I then have a little script and I find myself including someone new I will research the background and tell the audience about them, and give a few details about the performance and any anecdotes which go with either the singers or the performance. I tend not to tell them about the operas themselves beyond the basic story outlines."

If the audience want to discuss things in more detail, he has a couple of experts to call upon who sit at the head of the table. Friends of his, who are both avid fans of opera and hugely knowledgeable on the subject. They will often chip in with an anecdote or a bit of background information.

"I will play Callas singing an aria from Rigoletto and they might add that she was only 25 and that was her first time performing the piece."

Silence is golden

One of the common themes of listening bars around the world is that patrons should remain absolutely silent while experiencing to the music. I asked my father if he had a policy on silence for his participants? He just laughed.

"You will never hear a word. They will make an excuse if they so much as cough. Even when listening to music in absolute silence the sense of community and friendship is the most important thing."

The responses are usually polite rather than expressive, and actual applause is rare and therefore striking.

"On one occasion a performance of Mozart's 8 minute long Ruhe Sanft by the American performer Beverly Sils, earned huge round of applause."

"The other reaction is when people want to discuss what they have just heard. There is one aria by Maria Callas (A strange woman with a most unusual voice). There was one aria which she sings and she hits the top E but she also goes down to almost a baritone at one point. She was the only one who could do this. She was a woman who had three different personalities and she would display them at all at different times."

Wrapping up

We ended the call with a brief lesson on the nature of operatic arias. How they are highly formal musical pieces not really given to interpretation and how they don't actually have names. They are referred to by either the first words of the aria, or gain a nickname over time.

As with so many things, lockdown has brought these sacred opera sessions to an end. However, he fully intends to bring them back once the powers that be decide to relax the current restrictions. One day I hope to take part.

UPDATE: As of 2023, the sessions have restarted, with my father now wryly referring to them as "sacred".